FAQ
FAQ Help Center
Find quick answers to common questions about our products, orders, and services.
Popular Questions
Here are some of the most asked questions from our customers.
How do I choose the right nail size?
We provide size guides to help you find the perfect fit.
Are your products cruelty-free?
Yes, all our products are 100% cruelty-free.
Can I return or exchange an item?
Yes, returns are accepted within our policy timeframe.
Do you offer gift packaging?
Yes, you can request gift-ready packaging at checkout.
How do I track my order?
Once dispatched, you’ll receive a tracking link via email.
Delivery & discounts
How long does delivery take?
Standard UK delivery takes 3–5 working days. International delivery may vary.
Do you offer express delivery?
Yes, express delivery is available at checkout for faster shipping.
Are there any delivery charges?
Delivery charges depend on your location and will be shown at checkout.
Do you offer student or first-time discounts?
Yes, look out for special offers and sign up for our newsletter for exclusive discounts.
Can I use more than one discount code?
Only one discount code can be applied per order unless stated otherwise.