Shipping & Delivery Policy

At Hudaani, we aim to deliver your order quickly and reliably. This policy explains our shipping process, timelines, and delivery terms.

1. Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next working day.

2. Shipping Rates

Shipping costs are calculated at checkout and depend on the delivery address, weight, and size of your order.
From time to time, we may offer free shipping promotions (details will be clearly displayed on our website).

3. Delivery Times

UK Standard Delivery: 3–5 business days.
UK Express Delivery: 1–2 business days (if available).
International Delivery: 7–15 business days, depending on the destination.

Please note: Delivery times are estimates and may vary due to courier delays, customs, or unforeseen circumstances.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Tracking may not be available for certain international destinations.

5. Delivery Responsibility

Please ensure your shipping details are entered correctly at checkout. We cannot be held responsible for delays or losses due to incorrect addresses.
If a delivery attempt is missed, it is the customer’s responsibility to arrange re-delivery with the courier.

6. International Shipping

International orders may be subject to customs duties, import taxes, or local fees, which are the responsibility of the customer.
Customs processing times can also delay delivery.

7. Damaged or Lost Parcels

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
If your parcel is lost in transit, we will investigate with the courier and either send a replacement or issue a refund.

8. Contact Us

For shipping questions or delivery support, please reach out via our Contact Us page.